🔐 Data & Privacy Policy (GDPR & NL Compliant) – full version for website use:

🔐 Privacy Policy

Effective date: 01.07.2025

This Privacy Policy explains how we collect, use, store and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) and Dutch privacy law (AVG).
By using this website, you agree to the terms of this policy.

1. 📋 What information we collect

We collect both personal data and non-personal usage data, such as:

  1. Your name, email, date of birth (for reading purposes), and address (for invoicing)
  2. Information submitted for a reading (e.g., questions, topics, concerns)
  3. Technical data: IP address, browser info, website interactions (via tools like Google Analytics)

We may also collect data when you:

  1. Fill out a contact form
  2. Make a purchase
  3. Subscribe to our newsletter
  4. Interact with our content on social media platforms (e.g., Instagram, TikTok, Facebook)

2. 🎯 Why we collect this data

We use your data to:

  1. Provide and personalise your spiritual reading
  2. Deliver your order and communicate with you
  3. Generate invoices and receipts
  4. Respond to customer service requests
  5. Send updates, promotions or newsletters (if you subscribed)
  6. Analyse website use (analytics & fraud prevention)

3. 🔐 How we store your data

Your data is stored securely with the following trusted providers:

  1. WooCommerce – for order management
  2. Stripe / Revolut / Woo Payments – for payment processing
  3. MailerLite – for newsletters (if subscribed)

All data is encrypted, firewall-protected, and handled according to GDPR standards.

4. 🤝 Sharing of your data

We do not sell your data to third parties.
We only share information with trusted partners for the purpose of processing your order.
We may disclose data only if legally required (e.g. court order or regulatory inquiry).

5. 🧾 Your rights (under GDPR)

You have the right to:

  1. Access your personal data
  2. Request correction or deletion
  3. Withdraw consent at any time
  4. Object to certain types of processing
  5. File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise your rights, contact us at: contact@elirareadings.com

6. 📬 Newsletters & Cookies

If you subscribe to our newsletter, your data is handled securely via MailerLite. You can unsubscribe anytime.
We use cookies for analytics and performance. You can control cookie settings in your browser.

7. 🌐 Social Media

This website may include buttons or links to platforms such as TikTok, Instagram or Facebook.
Your interactions with those platforms are governed by their own privacy policies.
We are not responsible for third-party access to public comments or posts.

✅ Final Note

We respect your privacy and process your data in accordance with Dutch and EU law.
We may update this policy from time to time — please review it periodically.